View Individual Sales Only Permission

The customer complains that when they generate a sales report or any report regarding sales and nothing appears after generating.

When faced with this issue please check on the permission setting. The permission setting can be found at:

Control Panel > System Admin > Manage Users > Configure Role Permissions > Select the role that you would like to change > Trading > General Permissions > Scroll to View Individual Sales Only section > Uncheck all

The different between the checkbox View Own Company Salesman Only and specified role is

For View Own Company Salesman Only - User A from Company A, they can only see transaction from company A
For Specified role - if role they can see from all company that transaction created by the specified role