Create RMA by Department

Menu Path: Trading > RMA > RMA by Department > Create RMA

• Type Supplier name or id and 'Enter' keyboard and then click 'Show SRV';
• The screen will pop out below screen, click 'OK'. 

• After OK, the RMA will have been successfully created and the number will be shown as below.

Notes:

• Click on the RMA Number for the printable page
• If the Service Note is not listed, please check the service note and make sure the status is "With RMA Department" → refer to Edit Service Note (by Branch)
• RMA number is not on sequence. Format: RMA supplier code- YYMMDD and time