Sales Return by Invoice

Menu Path: Trading > Sales > Sales Return by Invoice

• Select the Refund Type;
  • Credit Memo Only → manual credit memo will be created and users need to contra the credit memo with next transactions
  • Cash Refund → payment voucher will be created and knocked off with the Credit Memo from the Sales Return
  • Credit Card Refund → payment voucher will be created and knocked off with the Credit Memo from the Sales Return
  • Cheque Refund → payment voucher will be created and knocked off with the Credit Memo from the Sales Return
  • Post Dated Cheque Refund → payment voucher will be created and knocked off with the Credit Memo from the Sales Return
  • Coupon Refund → payment voucher will be created and knocked off with the Credit Memo from the Sales Return
  • Other Contra → payment voucher will be created and knocked off with the Credit Memo from the Sales Return
• Select the Sales Return Branch and Location
• Key in the Reference number (Compulsory) → appear on GST Audit File
• Key in the Item Quantity and Item Price or Click on 'Return All Goods'
• Set for the Tax and click 'Submit';
• Click 'Confirm and Save'. The sales return has successfully created. 

• Optional Page used when users would like to reprint a previously created Sales Return.

Notes:

•  Intercompany Sales Return

  For Intercompany Transaction, user need to create Sales Return for the Invoice and Purchase return for the GRN. When user perfom Sales Return, user may choose to manual create the Purchase Return or Auto create Purchase Return. This may effect on time effectiveness of creating and checking the transactions.

  Manual Create Purchase Return

  • Make sure invoice is CREATED from Intercompany Stock Transfer, user may refer to Invoice Listing to check the invoice #
  • Key in the INV # and click submit

  

  AUTO CREATE PURCHASE RETURN

  • Configuration to enable the "Auto Create Purchase Return" under EMP Configuration under Intercompany 

  

  

  

  

• Base on GST Conference on 16th of May, it is revealed that reference number is important for GAF Analysis 
• The Refund Type is controlled by permission and base on company regulation whether refund regulation is allowed
• If the Invoice created with Forex Currency, the Credit Memo created from Sales Return by Invoice will calculate the Forex accordingly → refer to Statement of Account Currency for the report in Currency
• System will shows error as it DISALLOW to RETURN the SAME ITEM with SAME SERIAL NUMBER in the SAME COMPANY

• System ALLOW to RETURN the DIFFERENT ITEM CODE with SAME SERIAL NUMBER in the SAME COMPANY
• System ALLOW to RETURN the SAME ITEM CODE with SAME SERIAL NUMBER in the DIFFERENT COMPANY

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