FAQs & Troubleshooting - Payment Channel

FAQs

Q1: What happens if a payment channel is down?

• Channels are prioritized based on set priority levels. If the highest-priority channel is unavailable, the system automatically selects the next available channel.

Q2: Can I edit credentials after saving?

• Credentials are hidden after saving for security reasons but can be edited if necessary.

Q3: What is the role of rate cards?

• Rate cards define the transaction fees and channels offered to merchants.

Support

For further assistance, contact the development team or refer to the system’s internal documentation.