Service Note Listing by Department

Menu Path: Trading > RMA > RMA by Department > Service Note Listing

Select Listing

• Enter Date Range and actions associated with that date.
• Select a:
  a) Branch
  b) Filters:
  :- Types - Internal / External
  :- Resolution - What actions need to be done with the received goods.
  :- Status - Process of what / where the SRV will be passing through.
  :- Faulty Goods Pick-up Type - How the goods will be picked up from customers.
  c) Technician name
  d) Salesperson name
  e) Supplier Account no. - Click 'Select' to search for supplier name.
• Click 'Get Listing'. 

Search SRV

• Enter a Keyword and Date Range.
• Click 'Search'.

The report will show as follows: (Report is divided into two and shown partially) 

• Users can see the full information regarding to this service note. 
• Click on the SRV numbers can get the document details;
• Click on the History can see the detailed history record related to this SRV;
• Several Actions also available from this function page:
  1. 'Process' button directly go to Process Service Note By Department;
  2. Create Job Sheet;
  3. 'Bill_CashBill' button directly go to Full Screen Cash Sale;
  4. 'Bill_Invoice' button directly go to Create Invoice;
  5. 'Credit Memo' button directly go to Customer Credit Memo Create;