For a redemption criteria, commercially we use a few criteria,
a. Point Deduction VS Cash Discount
100pts = RM1 ; 10,000 pts = RM100
Item Laptop RM3,000 - (10,000 pts - RM100) = (RM2,900 , -10,000pts)
b. Point Deduction VS Cash Top-up
100pts = RM1 ; 10,000 pts = RM100
Current Points = 200,000 pts = RM 2,000
Item Laptop RM 3,000 - (200,000 pts , RM2,000) = RM 1,000 (Top-Up)
Click on Other Modules->Loyalty->Membership Campaign->Redemption
- Click on New Campaign button
- Key in Code, Name and Description
- Key in appropriate Start and End date
- Click on Set Details button
- Click on Confirm & Save button (to properly save the campaign header)
Setting Up Rule of the Redemption
Click on Add Rules button (upper top left – the second screen “Membership Campaign Redemption Rules” will pop up)
- Key in actual Item Code for the appropriate Voucher
- Key in “.*” for Cat Level 1, Cat Level 2, Cat Level 3, Cat Level 4 and Cat Level 5
- Select “ABSOLUTE” for Calculation Option field
- Key in “5000” in the ABSOLUTE field – note that this is the number of points required to redeem a particular voucher
- Click on Update button
- Click on Save & Close button
Finally, in the “Campaign (Redemption)” screen, click on Confirm & Save button to properly save the whole campaign.
Setting up a redemption Item Code
System Pathway: Inventory -> Item -> Add Item:
- A redemption item code is use to define the unit of redemption to be redeem.
- A redemption item code allow us to record the redeemed amount to a particular GL code.
Practicing Redemption Process
1. Create a cash bill;
2. Record customer item;
3. Call out redemption Item Code;
4. Include Redemption in the Cash Bill.