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For a redemption criteria, commercially we use a few criteria,
a. Point Deduction VS Cash Discount
100pts = RM1 ; 10,000 pts = RM100
Item Laptop RM3,000 - (10,000 pts - RM100) = (RM2,900 , -10,000pts)

b. Point Deduction VS Cash Top-up
100pts = RM1 ; 10,000 pts = RM100
Current Points = 200,000 pts = RM 2,000
Item Laptop RM 3,000 - (200,000 pts , RM2,000) = RM 1,000 (Top-Up)

Click on Other Modules->Loyalty->Membership Campaign->Redemption


  1. Click on New Campaign button
  2. Key in Code, Name and Description
  3. Key in appropriate Start and End date
  4. Click on Set Details button
  5. Click on Confirm & Save button (to properly save the campaign header)

Setting Up Rule of the Redemption

Click on Add Rules button (upper top left – the second screen “Membership Campaign Redemption Rules” will pop up)

  1. Key in actual Item Code for the appropriate Voucher
  2. Key in “.*” for Cat Level 1, Cat Level 2, Cat Level 3, Cat Level 4 and Cat Level 5
  3. Select “ABSOLUTE” for Calculation Option field
  4. Key in “5000” in the ABSOLUTE field – note that this is the number of points required to redeem a particular voucher
  5. Click on Update button
  6. Click on Save & Close button

Finally, in the “Campaign (Redemption)” screen, click on Confirm & Save button to properly save the whole campaign.



Setting up a redemption Item Code

System Pathway: Inventory -> Item -> Add Item:

  • A redemption item code is use to define the unit of redemption to be redeem.
  • A redemption item code allow us to record the redeemed amount to a particular GL code.

Practicing Redemption Process

1. Create a cash bill;
2. Record customer item;
3. Call out redemption Item Code;
4. Include Redemption in the Cash Bill.




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