To Reject Claims

Unlike approval, claims can only be rejected individually. Supervisors should reject claims when:

• The claim contains incorrect or insufficient information.

• The claim does not comply with organizational policies.

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Steps to Reject Claims:

1. Navigate to the Pending Approvals page.

2. Click on the claim you wish to reject to open the Claim Details pane.

3. Click the Reject button on the top-right corner.

4. Enter a remark explaining the reason for rejection in the pop-up dialog.
   Example: If a claim submission includes a duplicate receipt, the supervisor can reject it with a remark such as, "Receipt is duplicated." This ensures clarity and transparency in the rejection process.

5. Click Submit to finalize the rejection.

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Summary

The Claim Approval Process provides supervisors with flexible options to approve or reject claims efficiently. By leveraging mass approval for standard claims and individual approval for flagged ones, supervisors can maintain compliance and streamline claim processing.