To Approve Claims

• Mass Approve

When to Use:

• When reviewing multiple claims at once.

• For claims that are straightforward and do not require detailed review.
  
  Steps:

  1. Navigate to the Pending Approvals page from the Supervisor section.

  2. Select multiple claims by checking the check-boxes beside each claim.

  3. Click the Approve button on the top-right corner.

Open

• Individual Approve

When to Use:

• When claims require detailed review and validation.

• For claims marked as "Flagged" (highlighted in red) that need extra scrutiny.
  
  Flagged vs. Non-Flagged Claims:

  • Flagged Claims: Marked in red, these require additional attention due to potential errors or missing information.

  • Non-Flagged Claims: Standard claims without any issues, suitable for mass approval.

Open

Steps:

a. Navigate to the Pending Approvals page.

b. Click on the claim you wish to review from the list. This will open the Claim Details pane.

c. Review the claim information thoroughly, including supporting documents and history.

d. Click the Approve button on the top-right corner of the screen.

Next know how to Reject Claims