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FAQs of POS General

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FAQs of POS General

 

  • Can the code be auto-generated?
    Yes, the system will auto-generate the code once you enter the information. This can be disabled so users cannot change it

  • Can the discount button be hidden from certain users?
    Yes, the discount button can be hidden from all users by default and made visible only for specific roles

  • Can users be restricted to certain payment methods?
    Yes, payment methods can be tied to user roles, meaning only certain users can process a specific payment method

  • How do I handle returns?
    You need to create a sales return in the Internal Sales Return Applet and can refund via cash, bank transfer or others

  • How do I use a voucher?
    You need to first create it in the Voucher Management Applet, then issue it using the POS applet, and then a customer can use it as a settlement method

  • What if the payment doesn't match the total?
    You need to use multiple settlements to match the total amount of the bill

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