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  • All of the Email Notification Templates will be listed here.

  • Users can configure and modify their Email Templates content here.

  • System administrators would handle such configurations.

Currently, users are not permitted to create new templates. However, they are still able to modify existing ones.

To modify an existing Email Template:

  1. Click into an Email Template from the list.

  2. A window will slide in from the right, navigate to the ‘Line’ tab.

  3. Click on either ‘Title’ or ‘Body’.

 Edit-Email-Template .png
  1. Make necessary changes inside them.

  2. Click on ‘Update’ to save your changes.

claim-settings-08.png

When modifying the lines, avoid making any editing on the variables. Variables are placeholders that are hard coded by programmers into the system. So whenever the system encounters a variable, it will automatically extract data from the system and replace the variable with respective information. To recognize a variable, look for the text that is being typed in a bracket like this [total_approval_for_each_company].

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