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All the approved claims will be shown under this tab.

The claims will be grouped by the review level. For example, if the claim has been reviewed and approved by an approver with 2nd review level, the claim will be grouped under ‘Reviewed by Level 2’. From there, approver with review level 3 and above can proceed with the claim review.

There are 4 Review Levels in total:

  • Review Level 1

  • Review Level 2

  • Review Level 3

  • Review Level 4

Shown below in the screenshot is an example where the claim is reviewed by Level 4:

Clain-cycle_03.png

With each level being approved, the approver with the next level will need to review the claim. 

Only fully reviewed claim lines (reviewed by Level 4 approver) will be processed into Checking Reports.

Claim_Cycle_03.png

Upon expanding the review level, there are two sub-categories which are ‘Flagged’ and ‘Not Flagged’. ‘Flagged’ claims will be highlighted in red, they normally will have criteria as listed below:

  • The Document date (receipt date), claim amount, or receipt number has been amended.

  • The very same attachment has been used in other claims before.

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