Menu Path: Trading > Sales > Cancel Cash Sale / Invoice
We know that Cash sales in Wavelet EMP consist of 2 components, namely:
- Invoice
- Receipt
System auto created the Sales Return (SR) & Credit Memo (CM) documents to contra the Invoice(INV) and auto reversed the receipt (RCT) - No outstanding Amount in customer account
IF only the Invoice created (without the collection), System auto created the Sales Return (SR) & Credit Memo (CM) documents to contra the Invoice(INV)
IF the Cash Sales consist more than one payment mode (Cash + 2 Credit Cards or multiple Credit card)
User need to manually reverse the Receipt (RCT)** and create the Sales Return by Invoice, then manually contra the CM with Invoice
Note ** if the receipt was correct, no need to reverse
Reverse Receipt
- Finance → Receipt Voucher → Reverse
- Enter the Receipt number (RCT number)
- Click Submit
- Enter the remarks why the receipt need to be cancelled
- Click “Reverse The Receipt No.
- When a receipt is reversed, the invoice becomes outstanding again, since there's not collection tied to this receipt. A reverse receipt will also reverse corresponding entries in the journal transaction, as well as updating your cash books.
- Note ** if the receipt was correct, no need to reverse
Sales Return by Invoice
- Trading > Sales > Sales Return by Invoice
- Enter the Invoice number (INV no)
- Refund Type: Credit Memo Only
- Enter the remarks why the invoice need to be cancelled
- Confirm and Save, the Sales Return and Credit Memo create
Contra
- Customer > Credit Memo > Credit Memo Contra
- Enter CM no created from Sales Return above
- select Invoice to cpontra the amount