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A sales return is merchandise sent back by a buyer to the seller, usually for one of the following reasons: Excess quantity shipped, Excess quantity ordered, Defective goods. Credits decrease asset and expense accounts, and increase revenue, liability and shareholders' equity accounts.


Menu PathTrading > Sales > Upload Sales Return

  1. This are the navigation path that user will have to go through to get access into the Upload Sales Return on EMP.



2. Once user have accessed into the respective page, the user will have to click on the "Download Template File" to open and fill in relevant details of their preference.



3. Once user have clicked on download template file, the screen will prompt user on an options for relevant "fields" that user wants to include on their .csv template file.

  • Please take note that the Source Fields (1) are those fields that user can add into or remove from the Target Fields.
  • Whereas those Target Fields that are in the red highlighted box are those compulsory fields that user will have to key in values for and are not entitled to be removed.
  • Check on the image below for further overview on compulsory fields.



4. Once downloaded the template file, user can open the .csv template file and are supposed to key in all relevant information needed.



5. Finally user may choose their respective file to be uploaded. Please take note that user will have to choose the appropriate Delimiter as well.


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