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Menu Path: Trading > RMA > RMA by Department  

  • Key in SRV number and click on 'Submit'

  • Select Date Range
  • Change the Status 

  • Click 'Save Changes'
  • If there is a need for technical testing, go to Trading > RMA > Technical Testing > click on SRV number and 'Submit'. 

Notes:

  • When the Status is changed, the page will be refreshed as system need to pull extra columns or informations needed based on the status
  • Eg: Sending to Supplier → Shipment Record Column will appear (Optional)

  


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