Menu Path: Trading > Sales > Sales Return by Invoice
The sales return is issued when the good has been returned. To use Sales Return by Invoice a user can only return a cash sale or for an Invoice settled with a single receipt. Once return the quantity will increase in the location stock.
- Select the branch
- Fill in Invoice / Cash Sales number and click 'Submit'
- Select the Refund Type;
- Credit Memo Only → manual credit memo will be created and users need to contra the credit memo with next transactions
- Cash Refund → payment voucher will be created and knocked off with the Credit Memo from the Sales Return
- Credit Card Refund → payment voucher will be created and knocked off with the Credit Memo from the Sales Return
- Cheque Refund → payment voucher will be created and knocked off with the Credit Memo from the Sales Return
- Post Dated Cheque Refund → payment voucher will be created and knocked off with the Credit Memo from the Sales Return
- Coupon Refund → payment voucher will be created and knocked off with the Credit Memo from the Sales Return
- Other Contra → payment voucher will be created and knocked off with the Credit Memo from the Sales Return
- Select the Sales Return Branch and Location
- Key in the Reference number (Compulsory) → appear on GST Audit File
- Key in the Item Quantity and Item Price or Click on 'Return All Goods'
- Set for the Tax and click 'Submit';
- Click 'Confirm and Save'. The sales return has successfully created.
- Optional Page used when users would like to reprint a previously created Sales Return.
Notes:
- Base on GST Conference on 16th of May, it is revealed that reference number is important for GAF Analysis
- The Refund Type is controlled by permission and base on company regulation whether refund regulation is allowed
- If the Invoice created with Forex Currency, the Credit Memo created from Sales Return by Invoice will calculate the Forex accordingly → refer to Statement of Account Currency for the report in Currency
- System will shows error as it DISALLOW to RETURN the SAME ITEM with SAME SERIAL NUMBER in the SAME COMPANY
- System ALLOW to RETURN the DIFFERENT ITEM CODE with SAME SERIAL NUMBER in the SAME COMPANY
- System ALLOW to RETURN the SAME ITEM CODE with SAME SERIAL NUMBER in the DIFFERENT COMPANY
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