Menu Path: Customer > Credit Memo > Listing
- Select 'Branch';
- Click 'Filter by GL Dimension' if intended;
- Input the Customer Account PKID (if known). If the PKID is not known, click 'Search'. If the user wants to view all the credit memos from all branches, there is no need to input PKID but just click 'Submit';
- Input a date range;
- Select an open balance of debit, credit, zero or 'ALL' (if the user wants to view all credit memos).
- Choose a 'State' of 'Normal', 'Reversed' or 'ALL';
- Filter by CM Type;
- Or by Reference No;
- Click 'Submit' for the generation.
- Click on the credit memo number on the left (eg. CM2924) to view the credit memo document.
- Click on 'Contra' for Customer_Credit Memo Contra function.
- *** Batch print is available here. The Print Format can be set as well.
- Select the right form and click 'Set'
- Tag for the 'Add to Batch Print'
- Perform the 'Batch Print'.
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A credit note or credit memorandum (memo) is a commercial document issued by a seller to a buyer. The seller usually issues a credit memo for the same or lower amount than the invoice, and then repays the money to the buyer or sets it off against a balance due from other transactions. |
- Select Branch → branch permission refer to Customer (Permission)
- Key in Specific Customer PKID or Select Customer for search function
- Select Customer Category → deselect all will generate ALL Category
- Select Customer Type → deselect all will generate ALL type
- Select Salesman → deselect all will generate ALL salesman
- Select Date Range
- Select Open Balance → default is ALL
- Select Order by → default is ALL
- Select Order by → transaction date or creation date
- Key in Specific Credit Memo PKID → if any
- Key in Specific CM Reference NO → if any
- Select CM Type → default are Debit Note and Credit Memo
- Click Generate Report Now
- Click on Credit Memo Number for pop up document
- Key in Reference No → Tick Check to Save Ref No and Click Submit → if any
- Click Contra for Customer Credit Memo Contra
- Tick the CM → tick Add to Batch Print → Click the "Add to Batch Print" → Click Batch Print
NOTES:
- GL Dimension function is enabled based on EMP Configuration - Trading
- For salesman filter, refer to Customer (Permission) → Ensure the salesman selection is ENABLED for Customer Credit Memo Create permission.
Related WIKI Pages:
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