...
Menu Path:
...
Customer > Tasks > Monitor Outstanding Documents
| Panel |
|---|
Monitor outstanding documents consolidates all customer outstanding invoices from a branch or all branches into one report.This allows the user to improve their control in credit risk across multiple branches.By clicking ‘Settle’, the easy to drill down function provided, adds convenience to the users to knock off invoices.Additionally, with the use of colour coding, for example; red means With the use of color coding, users can identify when outstanding invoices have exceeded credit terms, while blinking numbers shows credit limit have been exceeded. Through this, users could be alerted easily to take prompt action on credit related measures. |
| Panel |
|---|
|
Tips
...
- Key in Specific Customer ID or click Select Customer for search function → Multiple selection are available on AP Transactions by enter the id and click enter
- Key in Customer ID Range → if want to filter by ID Range
- Select Branch → controlled by permission
- Select Salesman → compulsory
- Select Customer Type → if any configuration on drop down list
- Tick Option → if want to include additional transactions
- Select Aging Calculated Based On → by default is Customer Account Terms
- Select Reference Date → for aging purposes
- Select Document Type → deselect will generate All Document Type
- Select Sort By → Name, Account Code, or Dealer Code
- Click Generate Reports Now!
- Click Settle to Settle Outstanding Payment /Document / Deposit or 'Edit' to to Edit Customer Account.
- Click Invoice / Credit Memo number on the left side to view the invoice and credit memo respectively.Also, click 'Contra' to for document pop up
- Click Credit Memo Contra to advance to Credit Memo, → to obtain the credit memo details and contra certain amount for specific invoices.
- Click Printable page → to print current columns and tables
- Click Printable Page 2 → to print current colums and tables with horizontal line
- Click Export Excel or CSV → to export current columns or table
NOTES:
Credit Terms refers to the terms indicate when the payment will be due from sales made on the account (or credit) based on customer. This is just used for a normal credit term and it calculates the number of days for the credit due.
Invoice terms refer to terms indicate when the payment will be due from sales made on the account (or credit) based on invoices. This can be used as a grace period controlling and some terms that count both on day and month and etc.
- Credit terms can be set according to various customer if the user has the permission. Click here to refer how to set credit terms.
- Can export the data to excel, CSV by clicking at the right upper corner.
...
- The grey area at the top part shows the amount of money outstanding at the credit period. For example (refer to the red highlighted area at the top), there is RM 4,270 from customers which are outstanding from 0 to 30 days. Users can change the days to months and set the period range at Customer Statement Configurations.
- To set permissions for a specific user to view the Branch(es) using Monitor Outstanding Documents, please go to:-
System Admin > Role Permissions > Customer > Monitor Outstanding Documents
Select a user from the list, click the report, tick the Branch(es) and then, click 'Submit'.Set Credit Terms under Customer Account - Aging Period will be configured under Customer Statement Configurations