...
| Panel |
|---|
A credit note or credit memorandum (memo) is a commercial document issued by a seller to a buyer. The seller usually issues a credit memo for the same or lower amount than the invoice, and then repays the money to the buyer or sets it off against a balance due from other transactions. |
...
2. Above are the interface when user get accessed into the Customer Credit Memo Listing page on EMP. Those fields are recommended to be filled in.
- Select 'Branch';
- Click 'Filter by GL Dimension' if intended;
- Input the Customer Account PKID (if known). If the PKID is not known, click 'Search'. If the user wants to view all the credit memos from all branches, there is no need to input PKID but just click 'Submit';
- Input a date range;
- Select an open balance of debit, credit, zero or 'ALL' (if the user wants to view all credit memos).
- Choose a 'State' of 'Normal', 'Reversed' or 'ALL';
- Filter by CM Type;
- Or by Reference No;
- Click 'Submit' for the generation.
- Click 'Generate Report Now'.
3. The image above actually shows the Enhancement that has been made lately to Customer Credit Memo Listing page. There are some filters that has been added:
- Added filter by "customer type"
- Added filter by "customer category"
- Added one more option for CM Type which is - Credit Note from Sales Return
4. After generating the report, user may :
...
- Select Branch → branch permission refer to Customer (Permission)
- Key in Specific Customer PKID or Select Customer for search function
- Select Customer Category → deselect all will generate ALL Category
- Select Customer Type → deselect all will generate ALL type
- Select Salesman → deselect all will generate ALL salesman
- Select Date Range
- Select Open Balance → default is ALL
- Select Order by → default is ALL
- Select Order by → transaction date or creation date
- Key in Specific Credit Memo PKID → if any
- Key in Specific CM Reference NO → if any
- Select CM Type → default are Debit Note and Credit Memo
- Click Generate Report Now
- Click on Credit Memo Number for pop up document
- Key in Reference No → Tick Check to Save Ref No and Click Submit → if any
- Click Contra for Customer Credit Memo Contra
- Tick the CM → tick Add to Batch Print → Click the "Add to Batch Print" → Click Batch Print
NOTES:
- GL Dimension function is enabled based on EMP Configuration - Trading
- For salesman filter, refer to Customer (Permission) → Ensure the salesman selection is ENABLED for Customer Credit Memo Create permission.
Related WIKI Pages:
| Panel | ||||||||||
|---|---|---|---|---|---|---|---|---|---|---|
|
...