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To end a session, user may click the 3 dots on top of the chatbox to end the session.

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1.1 All Conversations

In this tab, By clicking All Conversations, the user can view all conversationsconversation under this menu.

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1.2 All Active Conversations

In this tab, By clicking All Active Conversations, the user can view all active sessions conversationsconversation under this menu.

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1.3 My Conversations

User can check all By clicking My Conversations, the user can view his/her own conversations conversation under this menu regardless of active or not.

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1.4 My Active Conversations

User By clicking My Active Conversations, the user can view his/her own active sessions conversation under this menu.

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1.5 My Team Conversations

User By clicking My Team Conversations, the user can view the team conversations that assigned to the user under this menu.

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