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- Click on the Optional tab, key in the PKID of Credit Memo and select the printable format → to reprint the customer credit memo
NOTES:
- If Tax Options at Customer Account Maintenance leave as blank → it will follow the Tax Configuration
- Eg: Customer Account → Tax Options is Exclude Tax and Tax Configuration → Sales is Include Tax
- System will calculate customer credit memo as Exclude tax → Customer information will overwrite Tax Configuration information
- Eg: Customer Account → Tax Options is Blank and Tax Configuration → Sales is Include Tax
- System will calculate customer credit memo as Include Tax →
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- lt will follow Tax Configuration
Related Wiki Pages:
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