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The sales return can be issued by invoices or by multi-invoice. Sales Return by Invoice means users MUST key in the Invoice number and it is will be auto-contra between the Sales Return and the Invoice After Sales Return is created, the item quantity in EMP will increase base on Invoice item |
- Select the branch;
- Fill in Invoice / Cash Sales number and click 'Submit';
- Select the Refund Type;
- Credit Memo Only → manual credit memo will be created and users need to contra the credit memo with next transactions
- Cash Refund → payment voucher will be created and knocked off with the Credit Memo from the Sales Return
- Credit Card Refund → payment voucher will be created and knocked off with the Credit Memo from the Sales Return
- Cheque Refund → payment voucher will be created and knocked off with the Credit Memo from the Sales Return
- Post Dated Cheque Refund → payment voucher will be created and knocked off with the Credit Memo from the Sales Return
- Coupon Refund → payment voucher will be created and knocked off with the Credit Memo from the Sales Return
- Other Contra → payment voucher will be created and knocked off with the Credit Memo from the Sales Return
- The Refund Type is controlled by permission and base on company regulation whether refund regulation is allowed
- Select the Sales Return Branch and Location
- Key in the Reference number (Compulsory);
- Key in the Item Quantity and Item Price or Click on 'Return All Goods'
- Set for the Tax and click 'Submit';
- Click " 'Confirm and Save"'. The sales return has successfully created.
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