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• Make sure the 'Financial Year is locked' → refer to "Edit Financial Year and Period" on how to lock the financial year 

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• Upload Customer Credit Memo use the 'Upload Customer Credit Memo Template'
  

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Notes:

• Please change the CM date or Open the Financial Year if needed.
• Output Tax and Financial Year Report might be affected if the user can create additional transactions (customer credit memo) when the financial year was locked. 

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