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Menu Path: Customer > Credit Memo > Upload Customer Credit Memo

Step 1: Click file link: 'Upload Customer Credit Memo Template'

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Use Open Office Calc to open the template file.

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On the next screen, select by Separated By "Comma", Text Qualifier "Double Quotes".

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Fill in the template content.

  1. Not all the fields on the template are required, some may be optional. Please refer to below screenshot on the required fields with data format description. 

  2. You may delete the non required fields at your discretion.

  3. Key in in the template that you wish to bring into the system into the template. 

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Step by step upload guidance kindly follow Upload Item Code

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Notes:

  1. select source fields and add to target fields
  2. default format is “comma” delimiter

Step 2: Fill in the data

Sample of Upload Customer Credit Note file

NoField NameData TypeRemarksWhere to findSample Data
1BRANCH_CODEString with Maximum (50) CharactersCompulsoryControl Panel > Developer > Branch Maintenance > Branch Listing > Refer to "Branch Code"A Co.-B1
2CUSTOMER_IDIntegerCompulsoryCustomer > Maintenance > Customer > Account PKID or Customer > Credit Memo > Create > Customer 4703
3SALESMANString with Maximum (50) CharactersCompulsoryCustomer > Credit Memo > Create > Salesman drop down listadmin
4REFERENCEString with Maximum (100) CharactersCompulsory
ref:INV1234
5DATEString in the following format (yyyy-mm-dd)Compulsory
2017-11-05
6REMARKSString with Maximum (100) CharactersCompulsory if Not Trade In Item
Being sales discount for INV1234
7ITEM_BRANCHString with Maximum (50) CharactersCompulsory if Not Trade In Item
A Co.-B1
8GLCODEString with Maximum (50) Characters
Accounting > Maintenance > Configuration > View GL Codes > GL Short Hand or Customer > Credit Memo > Create > Add GL Code Details drop down listgeneralSalesDiscount
9AMOUNT_DEBITFloating Point NumberCompulsory if Not Trade In Item and AMOUNT_DEBIT empty
106
10GLCODE_TAX_CODEString with Maximum (100) Characters
output tax tax codeSR
11GLCODE_REMARKSString with Maximum (100) Characters

Being sales discount for INV1234

Notes:

  1. The amount record follow Output tax GST configuration, if the configuration is inclusive method, Amount record inclusive GST.


Excel sample:

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Step 3: Save file, save as comma separated values (.csv) format

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Step 4: Upload file

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Reports:

Menu Path: Customer > Credit Memo > Credit Memo Listing

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