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Menu Path: Customer > Membership Program > Member Points > Adjustment

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(Note: The above examples varies depending on the company's policy on Membership Points. The number of years, amount and number of items are just for example purpose)

Membership Points may also be deducted for certain reasons besides the points being redeemed. 
For example:  

1. To adjust human error. For instance, when rewarding the member, the User accidentally key-in 2000 points instead of the correct points for 200. Hence, the user can make the adjustment in this page. 

Hence, you may make the points adjustment in this function page.  

(Note: For Points rewarded based on Sales, kindly use Full Screen Cash Sales (FSCS) or Invoice to reward or redeem points for the members) 

A) TO MAKE POINTS ADJUSTMENTS

• Type-in the Member Card number on the field space. 
• Change the date according to the Member Card's Date joined/created. 
• Click on the 'Submit' button. 
• The Member's Statement will appear below along with the adjustment fields as displayed in the following sample image: 

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• Fill in the details according to the respective fields. 
• Click Confirm and Save. 

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