Menu Path: Customer > Membership Program > Member Points > Adjustment
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(Note: The above examples varies depending on the company's policy on Membership Points. The number of years, amount and number of items are just for example purpose)
Membership Points may also be deducted for certain reasons besides the points being redeemed.
Hence, you may make the points adjustment in this function page.
(Note: For Points rewarded based on Sales, kindly use Full Screen Cash Sales (FSCS) or Invoice to reward or redeem points for the members)
A) TO MAKE POINTS ADJUSTMENTS
- Type-in the Member Card number on the field space.
- Change the date according to the Member Card's Date joined/created.
- Click on the 'Submit' button.
- The Member's Statement will appear below along with the adjustment fields as displayed in the following sample image:
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B) IN CASE UNABLE TO REMEMBER THE MEMBERCARD MEMBER CARD NUMBER
- In case the users or the customers are unable to remember the Member Card number, users can click on the blue written 'MemberCard' as shown in the above image.
- Users will be directed to a new page as displayed in the image below:
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