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Menu Path: Customer > Credit Memo > Create 

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  • Eg: Customer Account → Tax Options is Blank and Tax Configuration → Sales is Include Tax
  • System will calculate customer credit memo as Include Tax →  lt will follow Tax Configuration

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  • At the Document Pop-up, the Item Remarks will be shown at the 'RemarksDescription' column under Journal Item Details tab and also at the 'DescriptionRemarks' column under Document Pop Up

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  • Journal tab. 

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Related Wiki Pages:

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