Menu Path: Customer > Credit Memo > Create
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- Select Branch
- Key In Customer ID or Click Customer for search function, and click Submit
- Select the Salesman and click Change Change → make sure the permission to set salesman is ENABLED under Customer (Permission) Credit Memo
- Select Currency Base and click Set Foreign Currency → if any
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- Eg: Customer Account → Tax Options is Blank and Tax Configuration → Sales is Include Tax
- System will calculate customer credit memo as Include Tax → lt will follow Tax Configuration
- Forex Currency can only contra if same currency → refer to Customer Credit Memo Contra
- Item Remarks will shown at 'Remarks' column under Journal and also at 'Description' column under Document Pop Up
Related Wiki Pages:
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