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Menu Path: Trading > RMA > RMA by Department > Create RMA

  • Type Supplier name or id and 'Enter' keyboard and then click 'Show SRV';
  • The screen will pop out below screen, click 'OK'. 

  • After OK, the RMA will have been successfully created and the number will be shown as below.

Notes:

  • If the Service Note is not listed, please check the service note and make sure the status is "With RMA Department" → refer to Edit Service Note (by Branch)
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