This section provides information on Settings and Configuration for Claim Applet and Claim Cycle Applet. Note that only the Owner, Admin are allowed to access this section.
User Roles in the E-Claims System
Owner: Holds the highest level of access within the system, including the ability to manage all settings and configurations in the Claim and Claim Cycle Applets. The owner role has full administrative permissions.
Admin: Similar to the owner, admins have comprehensive access to settings and configurations within the system. They are responsible for overseeing claim processes and ensuring system configurations align with organizational policies.
System Administrator: Responsible for configuring and managing all claim settings, including Claim Approval Settings. Only system administrators have access to modify these configurations.
Claim Approver: Users assigned to review and approve claim submissions. Approval roles can be adjusted via the Engagement Applet to specify the approval level required for each engagement.
Employee: Regular users who can submit claims within the system. They do not have access to modify approval settings but may have view access to track their claim statuses.
Finance Team: This group manages financial-related settings, such as reviewing claim entitlements and monitoring account balances. They may also have approval responsibilities for certain types of claims.
Managers and Supervisors: Depending on the settings, managers and supervisors may have limited access to approve certain claims within their department or team. They can view claim statuses and manage subordinate roles if permissions allow.
TIM Employees: TIM employees are specifically responsible for approving TIM-related entitlement claims. They can be assigned or modified in the TIM Claim Approval section of the system to ensure proper workflow for TIM claims.
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