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Access the Claim Applet, and you will be greeted with the screen below. The next image illustrates what are the elements in the main page.

  1. Side Menu

  • Contains  two main sections: Claimant and Supervisor. Each section has three subsections, which will be explained in detail in the coming chapters. These subsections allow users to manage claims and reports under the Claimant section, while the Supervisor section provides access to claim approvals, staff reports, and other relevant data
     

  1. Claim Dashboard

  • Claimants are able to view their claim summary on this dashboard, which will be updated in real time.

  1. Claim Header

  • This list contains all the claims that have been created by claimants. Inside each claim header can have multiple claim lines. The status of each claim is also being displayed in one of the table columns for ease of reference.

2.0 Claim Submission

2.1 Claim Submission Overview

This section provides information on Claim Submission. Only users with submission permissions can access this section.

To access the Claimant section, navigate to the side menu in the Claim Applet and hover over My Claim. You will be greeted with the claim submission interface. The next image will illustrate the elements on the main page.

  •   Claimant: This section allows users to view their claims, create new claims, submit, and split claims. It includes the following subsections:

o   My Claim: This section is dedicated to individual claim management. Users can submit new claims, split claims, check the status of pending claims, and review past claims.

o   Line Reports: Provides a detailed breakdown of the claims submitted in a dashboard for better visibility and tracking. Users can view all their created claims with details like claim ID, type, status, amount, date, and receipt status, with search, filters

o   Engagement Report: Provides users with access to all engagement report listings. Users can filter reports by selecting a claimant, one or more companies, job groups, a specific time period, and final approval dates. Additionally, users can export reports for further analysis or record-keeping.

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