Menu Path: Trading > Sales > Cancel Cash Sale / Invoice
- We know that Cash sales in Wavelet EMP consist of 2 components, namely:
- Invoice
- Receipt
- System auto created the Sales Return (SR) & Credit Memo (CM) documents to contra the Invoice(INV) and auto reversed the receipt (RCT) - No outstanding Amount in customer account.
- IF only the Invoice created (without the collection), System auto created the Sales Return (SR) & Credit Memo (CM) documents to contra the Invoice(INV).
- IF the Cash Sales is consist with more than one payment mode (Cash + 2 Credit Cards or multiple Credit card), user need to manually reverse the Receipt (RCT)** and create the Sales Return by Invoice, then manually contra the CM with Invoice.
Note! If the receipt was correct, no need to reverse.
Reverse Receipt
- Finance > Receipt Voucher > Reverse
- Enter the Receipt number (RCT number)
- Click Submit
- Enter the remarks why the receipt need to be cancelled
- Click “Reverse The Receipt No.
- When a receipt is reversed, the invoice becomes outstanding again, since there's not collection tied to this receipt. A reverse receipt will also reverse corresponding entries in the journal transaction, as well as updating your cash books.
Note! if the receipt was correct, no need to reverse.
Sales Return by Invoice
- Trading > Sales > Sales Return by Invoice
- Enter the Invoice number (INV no)
- Refund Type: Credit Memo Only
- Enter the remarks why the invoice need to be cancelled
- Confirm and Save, the Sales Return and Credit Memo will be auto-created
Contra
- Customer > Credit Memo > Credit Memo Contra
- Enter CM no created from Sales Return above
- select Invoice to contra the amount.