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Steps to Place a Claim On-Hold:
Select the claim line from the list.
Click the On-Hold button in the top-right corner of the panel.
Enter a remark or upload an attachment explaining the reason for the hold.
Click Submit to finalize the action.
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Impact:
Claimants will see the on-hold status along with the remarks or attachments provided.
By utilizing these actions, users ensure all claims are thoroughly reviewed and processed according to organizational standards.
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