Menu Path: Customer > Membership Program > Membership Campaign > Rewards
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| This page functions to create new campaign for the reward. For example, you may want to reward your loyal customers for points based on seasons. Before rewarding them, you must create the Reward Campaign in this function page. |
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- Click
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- New Campaign
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- or choose any from drop down list and click Edit
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- Key in the Code
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- and Campaign's Name
- Key in
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- Start and End date for the Campaign Reward.
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- Click
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- Set Details
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- Click
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6. Click on Add Rules button (upper top left – the second screen “Membership Campaign Reward Rules” will pop up), as sample shown below:
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- Add Rules
- Key in .* (dot followed by asterisk symbol) for Item Code, Category Level 1
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8. Select “RATIO” for Calculation Option field.
9. Key in “1.0” in the Multiply By field
10. Click on Update button
11. Click on Save & Close button
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- to Category 10 → this means ALL
- Select “RATIO” or "ABSOLUTE" for Calculation Option field
- Key in number in "Multiply By" IF Ratio Calculation Option is CHOSEN → example: RM 1 = 10 point, therefore ratio is 0.1
- Key in number in Absolute box if Absolute Calculation Option is CHOSEN
- Select an upper cap toprevent the customer from gaining more than a specific number of points per-cashsale
- Select a lower cap to ensure that all customers receive a minimum value per-cashsale
- Click Update button
- Click Save & Close button
- Click Confirm & Save at Campaign (Reward) page → to properly save the whole campaign
- Click Delete Campaign→ to delete the whole campaign
NOTES:
- Campaigns are sorted by their Codes. A campaign with a code starting with 100 will take precedence over one beginning with 200.
- The same applies for rules, which are sorted by Sequence. During processing the system applies the first matching rule in the first matching campaign and then stops at that point.
- A rewards campaign is required to allow customers to receive rewards points, and a redemption campaign is required to allow customers to redeem their points.
For points calculation there are two modes
- Absolute point values give the customer the value entered per-item. Example: Absolute point value: 10. 3 items in cash sale. Customer gets 10*3 = 30 points.
- Ratio point values give the customer the value entered per-item multiplied by the ratio. Example: Ratio of 0.1. 3 items in cash sale worth RM 45 total. Customer gets 45*0.1 = 4.5 points. This figure is then rounded down, so the customer gets 4 points.
Related WIKI Pages
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