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Menu Path: Trading > Sales > Cancel Cash Sale / Invoice


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We know that Cash

sales

sale in Wavelet EMP consist

of

of 2 components,

namely

 namely:

  • Invoice
  • Receipt
When a

Cancelling the Cash Sale

is cancelled, essentially, we need to "reverse" the receipt first (if the invoice has been paid). When a Cash Sale is cancelled, this is what happens behind the scene:Reverse Receipt

actually refers to reversing the Cashsale. Therefore, the journal entry for the original cashsale and reversed cashsale will appear in the financial statements, wherever applicable.


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  • Type in the Invoice Number that needed to be cancelled and click Submit.
  • The following interface will be displayed.

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  • Type in the Remarks. 
  • System auto created the Sales Return (SR) & Credit Memo (CM) documents to contra the Invoice(INV) and auto reversed the receipt (RCT) - No outstanding Amount in customer account. 
  • IF only the Invoice created (without the collection), System auto created the Sales Return (SR) & Credit Memo (CM) documents to contra the Invoice(INV).
  • IF the Cash Sales is consist with more than one payment mode (Cash + 2 Credit Cards or multiple Credit card), user need to manually reverse the Receipt (RCT)** and create the Sales Return by Invoice, then manually contra the CM with Invoice.
  • Ensure that the Sales Return date is correct and proceed to click Cancel Cash Sale. 
    Note! If the receipt was correct, no need to reverse. 

...


Reverse Receipt

  • Finance > Receipt Voucher > Reverse Receipt 
  • Enter the Receipt number (RCT number)
  • Click Submit
  • Enter the remarks why the receipt need to be cancelled
  • Click “Reverse The Receipt No.
  • When a receipt is reversed, the invoice becomes outstanding again, since there's not collection tied to this receipt. A reverse receipt will also reverse corresponding entries in the journal transaction, as well as updating your cash books.
    Note! if the receipt was correct, no need to reverse.Finance → Receipt Voucher → Reverse

Sales Return by Invoice

  •  Trading > Sales > Sales Return by Invoice
  • Enter the Receipt Invoice number (RCT numberINV no)
  • Click SubmitRefund Type: Credit Memo Only
  • Enter the remarks why the receipt invoice need to be cancelled
  • Click “Reverse The Receipt No.

Cancel Invoice

In Wavelet EMP, when customer return for a stock exchange in the SAME day of purchase:

 

  • Wavelet EMP > Trading > Sales > Cancel Cash Sales/INV

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  • Identify the cash sales number / INV number provided by the customer

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  • Cancel the Cash Sales and Create another Cash Sales for The exchanged item

PROBLEM USING THIS FUNCTION

Some users may encounter problem using this function when cancelling cash sales or invoice, it is actually not a bug in the system. Since the function automatically does so many things for the user, if there are sales return done (be it full sales return or partial sales return), or if there was a reverse receipt on the cash portion, the system block the users from performing CANCEL CASH SALES.

This is because to prevent undesired outcome, when the transaction becomes more complex, we would prefer experienced personnel to manually ensure that the reverses of cash and sales are recorded correctly.

In short, there's no bug, but it is the business logic to ensure transactions are recorded correctly disallows the users to cancel the cash sales when it is not appropriate to do so.

 

 

Cancel Inv 2.png (3.8 kB) Gracia Surialim, 2013-12-30 04:04 PM

  • Confirm and Save, the Sales Return and Credit Memo will be auto-created

Contra 


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