...

Expand
title6. How does the system handle deposit transactions?


Expand
titleFull Payment (Full Deposit)

Scenario: In May 2018, customer paid full deposit payment (RCT). In June 2018, the Invoice (INV) is issued or Sales Order (SO) converted to Invoice. RCT in May 2018 has GST output suspended. INV in June 2018 has 0% tax rate. 
Answer:



Expand
titlePartial Deposit

Scenario: In May 2018, customer made partial deposit payment (RCT). In June 2018, the Invoice (INV) is issued or Sales Order (SO) converted to Invoice. Partial RCT in May 2018 has 6% rate included. Another partial RCT in June, will there be 6% tax rate?
Answer: 


Suggested solution: Before 1st June 2018, it is advisable for the user to create PV (refund method), to knock off with the Partial Deposit (RCT) which includes 6%. User needs to re-issue the RCT in June 2018. To create PV and knock off with RCT partial deposit, the steps would be as follows: 

 Image Added



Expand
title7. When Sales Order created before 1 June but converted after 1 June, does system auto change the tax rate to 0%?
  • NO. user need to change the tax rate from 6% to 0% manually

...