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The most frequent use of the console is to process orders. After a successful log-in, the user is usually presented with a dashboard showing current order activity, and he/she can usually access unprocessed orders directly from there, including all necessary customer, payment and product information. Depending on the system, there may be reports for order processing/picking, as well as management reports to support both accounting and marketing. Order and customer data may also be exported from most systems to allow transfer to other applications. |
The storefront through which customers make purchases, and the administrative console which is used by the merchant to add or update product information and process orders. The administrative console is the on-line equivalent of the employee-only areas within a physical store.
The exact functions supported by the administrative console will vary with the e-commerce software that is used to implement your website.