Section 1.0 : Twilio Account Creation
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The project manager will give admin permission to this user email in the Twilio console. This admin user will then need to login to Twilio console and set up the payment details for Twilio WhatsApp service.
And also, kindly add lina@wavelet.net as administrator as well for the Whatsapp configuration in all the Twilio console client account.
Section 3.0: To add the internal finance group email finance-group@wavelet.net in the console
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Email example for your reference:
Dear Twilio Support,
We would like to request one Malaysian mobile number with SMS capabilities because this request cannot be done via the console, hence the manual request.
Please find the information below to proceed with the request.
Account Name: ABCDE Sdn Bhd
Account SID: ACxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Address SID: ASxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Bundle SID: BUxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Thank you.
5.2 For the Account, Address and Bundle SID, you can find them by referring to the screenshot below.
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Please refer to the guide here and fill in accordingly.
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6.3 Anything that is further required by the Twilio Support during the approval process, they will email you. You may refer to sample screenshot 6.3.1 and 6.3.2 below. Some of the processes to verify the Facebook Business Manager account, you may need to involve your client PIC to verify since we do not have access to the client company Facebook account.
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6.4 Please get client PIC to fill in the Whatsapp Client Terms below as well.
https://docs.google.com/forms/d/e/1FAIpQLScceCzMFF8zxlb5gfYAq2OPTCU4exRu3FXdeAWl7FW0THIVSg/viewform
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6.4 The above processes might be taking 1-3 months depends on the submitted information. (This is referring to these stages in the standard UCC implementation workflow below.)
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