Section 1.0 : Twilio Account Creation
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Email example for your reference:
Dear Twilio Support,
We would like to request one Malaysian mobile number with SMS capabilities because this request cannot be done via the console, hence the manual request.
Please find the information below to proceed with the request.
Account Name: ABCDE Sdn Bhd
Account SID: ACxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Address SID: ASxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Bundle SID: BUxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Thank you.
5.2 For the Account, Address and Bundle SID, you can find them by referring to the screenshot below.
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6.4 The above processes might be taking 1-3 months depends on the submitted information. (This is referring to these stages in the standard UCC implementation workflow below.)
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6.5 Next, in order to use the allocated number with WhatsApp, we need to register it as a WhatsApp sender. Therefore, the project manager needs to “submit a WhatsApp Sender” and fill in the information and submit request for the business. (Messaging > Whatsapp senders)
This is the guidelines for setting display names for the business. https://developers.facebook.com/docs/whatsapp/guides/display-name/ Project manager can send this guidelines to client PIC to determine the “Business Display Name” before submitting such request.
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