Section 1.0 : Twilio Account Creation
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Email example for your reference:
Dear Twilio Support,
We would like to request one Malaysian mobile number with SMS capabilities because this request cannot be done via the console, hence the manual request.
Please find the information below to proceed with the request.
Account Name: ABCDE Sdn Bhd
Account SID: ACxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Address SID: ASxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Bundle SID: BUxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Thank you.
5.2 For the Account, Address and Bundle SID, you can find them by referring to the screenshot below.
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6.4 The above processes might be taking 1-3 months depends on the submitted information. (This is referring to these stages in the standard UCC implementation workflow below.)
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6.5 Once the WhatsApp Sender is approvedNext, the project manager can confirm with the client admin on the details and submit the sender for the first time. needs to “submit a WhatsApp Sender” and fill in the information and submit request for the business. This is the guidelines for setting display names for the business. Project manager can send this guidelines to client PIC to determine the “Business Display Name” before submitting such request. https://developers.facebook.com/docs/whatsapp/guides/display-name/
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6.6 Project manager is to guide client PIC to add or edit the sender, so that the client admin can always update the sender themselves in the future if required, from time to time.
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Section 7.0: PM to guide client admin user to submit the template message and update the Whatsapp Sender in the Twilio Console
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