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4.2 For the Account, Address and Bundle SID, you can find them by referring to the screenshot below.
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4.3 Twilio Support may send you an email and notify you on the number provision in your account. Otherwise the project manager can login to the console to check if the number has been provided. (Phone number > manage > Active Numbers)
4.4 Project manager needs to notify Lina (UCC technical programmer) on the provided number so that Lina can proceed with the integration.
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Section 5.0: PM to guide client user to fill in the permission settings spreadsheet
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