Menu Path: Trading > Sales > Sales Return (Multi Invoice)
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- Select Customer and click 'Submit'
- Key in the Date
- Key in the Reference number (Compulsory) and Remarks
- Select Payment Method from the drop down list
- Credit Memo Only → manual credit memo will be created and users need to contra the credit memo with next transactions
- Cash Refund → payment voucher will be created and knocked off with the Credit Memo from the Sales Return
- Credit Card Refund → payment voucher will be created and knocked off with the Credit Memo from the Sales Return
- Cheque Refund → payment voucher will be created and knocked off with the Credit Memo from the Sales Return
- Post Dated Cheque Refund → payment voucher will be created and knocked off with the Credit Memo from the Sales Return
- Coupon Refund → payment voucher will be created and knocked off with the Credit Memo from the Sales Return
- Other Contra → payment voucher will be created and knocked off with the Credit Memo from the Sales Return
- Select Salesman
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- Key in the Item Code & Quantity
- Click 'Confirm and Save' to create the Sales Return
- Optional Page used when users would like to Load Purchase Return for Intercompay Transactions purposes. Please refer to New Intercompany Setting.
Notes:
- The Refund Type is controlled by permission and base on company regulation whether refund regulation is allowed
- Click on Contra on the Action column for further action. Go to Customer Credit Memo Contra for further information
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